ABEG EMS Pro

Who We Are

ABEG EMS Pro completes the emergency response ecosystem. Building on the foundation of our consumer-facing ABEG Emergency App, EMS Pro creates a unified professional platform that connects dispatchers, ambulance crews, and hospital emergency departments in real-time, transforming chaotic emergencies into coordinated lifesaving missions.

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ABOUT US

Innovation Meets Healthcare.

Welcome Message from Our CEO

ABEG began with a simple idea: make requesting emergency medical help as easy as tapping a phone. While the ABEG Emergency App empowered people to call for help instantly, we realized the bigger challenge was what happened after the alert. Emergency coordination was still slow and outdated. This led to ABEG EMS Pro—built to ensure dispatchers receive instant alerts, ambulances get smarter routes, and hospitals receive patient details before arrival, so critical information moves faster than the ambulance itself.

Sam Doe
CEO, ABEG EMS Pro

Our Mission

To create a seamless emergency response ecosystem where critical information flows instantly from the scene to the hospital, empowering medical professionals to deliver the right care at the right time.

Our Vision

A world where the entire emergency response chain - from the person requesting help to the medical team providing care - operates as a single, coordinated system, dramatically improving outcomes for every patient.

WHO WE ARE

Company Overview

When every second counts, the gap between recognizing an emergency and delivering professional care becomes a matter of life and death. While individuals can summon help with a tap on the ABEG APP, the response system remains fragmented by outdated communication methods and information silos.

ABEG EMS Pro completes the emergency response ecosystem. Building on the foundation of our consumer-facing ABEG Emergency App, EMS Pro creates a unified professional platform that connects dispatchers, ambulance crews, and hospital emergency departments in real-time, transforming chaotic emergencies into coordinated lifesaving missions.

STATS

Our Impact in Numbers

Every number tells a story — of faster response times, saved lives, and a stronger emergency network. Through technology and collaboration, we’re reshaping how emergency medical services operate across Nigeria.

1500+

Satisfied Clients

1200+

Positive Reviews

200+

Registered HOSPITALS

1800+

Registered Operators

Our Approach

How It Works: End-to-End Emergency Response

Seamless emergency response, simplified.
Request an ambulance in seconds, get matched instantly, and track help in real time —
from call to care, we make every second count.

Emergency Detection

  • Citizen uses ABEG Emergency App to request help
  • Location and preliminary information are transmitted instantly

    • Smart Dispatch

  • ABEG EMS Pro automatically routes to the nearest available unit
  • Dispatchers see real-time hospital capacities and specialist availability

    • In-Transit Coordination

  • Paramedics receive patient information and optimal routes
  • Real-time vital signs and assessment data stream to hospital

    • Hospital Preparation

  • ER teams receive full patient profile before arrival
  • Specialist teams and resources pre-activated
  • Digital bed assignment and treatment area preparation
    • FAQS

    Frequently Asked Questions

    Seamless emergency response, simplified.Request an ambulance in seconds, get matched instantly, and track help in real time — from call to care, we make every second count.

    Navigate to the 'New Request' page from your dashboard. Fill in the pickup location and other details. Operators respond within 5–10 minutes.

    You’ll need pickup location, destination, contact number, urgency level, and special requirements like ICU or oxygen support.

    Operators typically respond within 5–10 minutes.

    Pricing is negotiated directly between hospitals and ambulance operators inside the platform. When a hospital submits a request, operators respond with their rate. The hospital reviews and accepts before any trip begins — so there are no surprise charges after the fact.

    Yes. All payments happen entirely within the platform. There are no offline transfers, no phone negotiations, and no manual invoicing. Once a trip is completed, payment is processed automatically based on the agreed amount.

    ABEG EMS Pro supports bank transfers and card payments through our secure in-app payment gateway. Additional payment options may be available depending on your organisation's setup — contact us to discuss what works best for your facility.

    Payment is only triggered after a trip has been marked as completed by the driver and confirmed in the system. You are never charged for a request that was not fulfilled.

    Yes. Operators list their services and pricing preferences on their profile. Final pricing for each trip is agreed between the operator and the requesting hospital through the in-app negotiation feature before dispatch.

    Yes. Every completed trip generates a full transaction record including the agreed amount, trip details, timestamps, and payment status. These are accessible from your dashboard at any time and can be exported for accounting and audit purposes.

    Cancellation and refund terms are governed by the agreement between the hospital and the operator at the time of booking. The platform records all cancellation events with full timestamps. For disputes, our support team can provide full trip history to assist resolution.

    Access to ABEG EMS Pro is available on a subscription basis for both hospitals and operators. Contact our team for current pricing details and to find a plan that fits your organisation's size and usage.

    Once an operator assigns a driver to a trip, the driver's GPS location is shared live through the platform. Both the requesting hospital and the operator can see the ambulance's position and estimated time of arrival from their respective dashboards.

    No. Tracking is built directly into the ABEG EMS Pro platform. Hospitals track from their web dashboard, operators track from the dispatch console, and drivers share their location through the dedicated rider mobile app.

    The platform is designed to handle intermittent connectivity. The driver app caches the last known location and resumes live tracking as soon as connection is restored. The hospital and operator are notified of any disruption.

    Communication between hospitals and drivers is managed through the platform to maintain a clear record of all interactions. Hospitals direct urgent queries to the operator, who coordinates with the driver. This keeps accountability clear on all sides.

    The driver updates trip status at each stage — dispatched, en route, arrived, departed, and completed. These updates trigger real-time notifications on the hospital dashboard so your team always knows exactly where things stand without making a single phone call.

    Yes. Operators with multiple active trips can monitor all of them simultaneously from the dispatch console. Hospitals with multiple active requests also have full visibility across all ongoing trips in their dashboard.

    Yes. Every trip is stored in full — route data, status updates, timestamps, driver details, and communication logs. This history is accessible from your dashboard and can be used for reporting, audits, or incident reviews.

    Trip details can be updated by the operator during an active dispatch. Any changes are reflected immediately on both the hospital and driver dashboards, with a logged record of what changed and when.
    Get started

    Ready to Transform Ambulance Dispatch

    Join hospitals and operators already using ABEG EMS Pro to save time,
    improve efficiency, and deliver better patient care.

    Get Started Today Demo
    GET IN TOUCH

    We’d Love to Hear From You

    Have you used the ABEG EMS Pro or the ABEG APP? Let's hear your experience. Do you have any suggestions on ways to improve and help save more lives? Please share with our team.

    Phone Number

    +234 813 9667 815

    Email Address

    info@abegems.com

    Hours

    Monday to Friday, 9AM – 5PM WAT

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